How do I use the Red Button?
How do I use the Red Button? Simply press the red button on your remote control at any time. Sometimes you will be prompted to press the red button by an announcement in a programme or a red button...
View ArticleWhere can I get help with the reception on my TV or radio?
Where can I get help with the reception on my TV or radio? To get help with the reception on your TV or radio, or to find out more about your local transmitters, please visit the BBC Reception site....
View ArticleWhat should I do if I get a pop-up message?
What should I do if I get a pop-up message? The BBC uses pop-up surveys across its UK websites to gather feedback about those sites. Usually, a message will appear on a page advising, ‘Do you have a...
View ArticleWhy are the BBC websites different outside the UK?
Why are the BBC websites different outside the UK?We have different versions of some sections of the BBC website for UK and international audiences. Specifically, we have the UK and international...
View ArticleWhy must I sign in to a BBC account to use BBC iPlayer?
Why must I sign in to a BBC account to use BBC iPlayer?Without signing in, you won't be able to play programmes or benefit from the personalised featuresthat BBC iPlayer offers. Signing in is quick,...
View ArticleWhy am I seeing an error message when I try and play BBC audio or video?
Why am I seeing an error message when I try and play BBC audio or video?You might have seen a message on a BBC website saying 'This player will stop working soon' or 'This player no longer works...
View ArticleWhat is BBC Sounds?
What is BBC Sounds?BBC Sounds is where you can listen to BBC Radio stations, programmes, podcasts, music and a whole bunch of other lovely stuff online. With over 80,000 hours of BBC audio available,...
View ArticleHow do I change my BBC cookie settings?
How do I change my BBC cookie settings?We use cookies to give you the best experience on our websites.If you want to make changes to any of your cookie settings on BBC sites, please visit the How can I...
View ArticleCan I watch my local BBC news programmes in HD?
Can I watch my local BBC news programmes in HD?People will soon be able to watch BBC One in High Definition (HD) without having to switch over to the current Standard Definition versions for their...
View ArticleWhere can I find CBeebies Radio?
Where can I find CBeebies Radio?You can find CBeebies Radio, our daily web-based radio station for pre-school children, on the CBeebies Radio website and on the BBC Sounds app. For more information...
View Article
